Open Cloud Platform

Unparalleled security and reliability.

Deploy seamless customizations and pre-built integrations from our ecosystem partners—all through a secure and reliable cloud platform with industry-leading uptime.

Security and Compliance

Secure your data. Enjoy industry-leading uptime. Our Trust Office ensures that CXone is the platform you can count on. Leave security and compliance to the experts.
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Resiliency and Reliability

Keep your contact center up and running with extensive security and compliance, dynamic elasticity, guaranteed uptime and proven redundancy and failover strategies.
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Find, compare, and activate applications ready-made for CXone by our development partners and take your contact center to new heights.
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Developer Tools, APIs and Integrations

Increase value with pre-integrated applications, UCaaS and CRM adapters, and endless customization options with RESTful APIs and SDKs.
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Give your government agency the tools to act smarter and respond faster with CXone FedRAMP.
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Voice as a Service (VaaS)

Connect your agents and customers with quality-optimized cloud voice and data services.
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Elevate AI

Improve your conversations with your customers using accurate speech to text transcription and CX AI APIs that understand every interaction.
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